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Best Romantic Getaways in New Hampshire

Plan a romantic getaway in New Hampshire with our carefully selected list, ensuring a stay filled with special moments.

Top 3 weekend getaways for couples in New Hampshire

Ash Street Inn

118 Ash St, Manchester, NH
9.9 / 10 266 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $229 per night
See available rooms

Ash Street Inn is Manchester, NH’s premier bed and breakfast, offering a cozy yet sophisticated base minutes from downtown and the airport. It’s the perfect urban escape for couples, providing personalized comfort, modern amenities, and a warm, inviting atmosphere, setting the stage for memorable romantic getaways.

Inn by the Bandstand

6 Front St, Exeter, NH
9.9 / 10 299 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $565 per night
See available rooms

Inn by the Bandstand, nestled in Exeter, NH, combines historic charm with modern comfort. Ideal for a romantic getaway, this inn is steps from Phillips Exeter Academy and short drives to the seacoast and Portsmouth, offering elegantly furnished rooms, private baths, and a delightful breakfast, perfect for couples seeking charm and convenience.

Bedford Village Inn & Grand

2 Olde Bedford Way, Bedford, NH
9 / 10 427 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $349 per night
See available rooms

Bedford Village Inn & Grand, set in the picturesque hills of Bedford, NH, transforms a 1810 farm into a luxurious retreat. With a Four Diamond restaurant, heated saltwater pool, and sumptuous accommodations, it promises an unforgettable romantic escape amidst New England’s beauty, blending historic elegance with modern luxury.

Romantic Getaways in Portsmouth, NH

The Sailmaker’s House

314 Court St, Portsmouth, NH
9.9 / 10 237 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $384 per night
See available rooms

The Sailmaker’s House offers an intimate retreat in downtown Portsmouth, NH. Ideal for couples seeking a blend of traditional charm and modern comfort, it’s a stone’s throw from Prescott Park, Strawbery Banke Museum, and waterfront dining. A perfect base for exploring the city’s rich culture and historic sites.

Port Inn And Suites Portsmouth, Ascend Hotel Collection

505 US Highway 1 Byp, Portsmouth, NH
9 / 10 1,216 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $133 per night
See available rooms

Port Inn and Suites Portsmouth, an Ascend Hotel Collection, provides a comfortable and convenient stay in Portsmouth, NH. Minutes from downtown, it’s ideal for couples looking for a relaxing retreat near Market Square’s vibrant shops and restaurants. Enjoy amenities like free breakfast and a seasonal outdoor pool for a memorable weekend getaway.

Wentworth By The Sea

588 Wentworth Rd, New Castle, NH
8 / 10 2,021 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $289 per night
See available rooms

Wentworth by the Sea, a historic haven on New Castle Island, Portsmouth, NH, has been a symbol of elegant escapes since 1874. With its majestic facade and ocean views, it’s the quintessential romantic getaway for couples seeking luxury, history, and tranquility near the sea.

Romantic Getaways in North Conway, NH

Cranmore Inn and Suites, a North Conway Boutique Hotel

80 Kearsarge Rd, North Conway, Conway, NH
9 / 10 721 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $144 per night
See available rooms

Cranmore Inn and Suites in North Conway, NH, offers a unique blend of historical charm and modern amenities. Perfectly situated in the village center, it’s an ideal spot for a romantic getaway, with easy access to shops, restaurants, and attractions. Couples can enjoy complimentary breakfast, adventure, and relaxation amidst the stunning White Mountains. With a commitment to sustainability, it’s a guilt-free retreat for eco-conscious travelers.

White Mountain Hotel and Resort

87 Fairway Dr, North Conway, Conway, NH
9 / 10 2,021 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $169 per night
See available rooms

White Mountain Hotel & Resort, set against the backdrop of White Horse Ledge in North Conway, NH, provides breathtaking mountain views and luxurious amenities. With on-site dining, a year-round outdoor heated pool, and a variety of activities, it’s an ideal romantic retreat for couples seeking a weekend getaway amidst nature’s splendor.

The Stonehurst Manor

3351 White Mountain Hwy, North Conway, Conway, NH
8 / 10 2,049 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $319 per night
See available rooms

Stonehurst Manor, nestled just a mile north of North Conway, NH, offers an enchanting retreat with its scenic mountain views and turn-of-the-century charm. Couples can indulge in romantic rooms with Jacuzzis and wood-burning fireplaces, dine in an acclaimed restaurant, and enjoy outdoor amenities like a heated pool and tennis court, making it a quintessential couples getaway.

Romantic Getaways in Jackson, NH

The Inn At Thorn Hill

40 Thorn Hill Rd, Jackson, NH
9.9 / 10 1,147 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $300 per night
See available rooms

The Inn At Thorn Hill in Jackson, NH, stands as a premier couples retreat in the White Mountains. This AAA Four Diamond lodging combines elegance, world-class dining, and a luxury spa. Recognized as one of North America’s most romantic inns, it promises an unmatched romantic getaway, honored among the top 1% of hotels worldwide.

The Wentworth Inn

1 Carter Notch Rd PO Box 812, Jackson, NH
9 / 10 1,430 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $153 per night
See available rooms

In the heart of the White Mountains, The Wentworth Inn offers a picturesque setting for a romantic getaway in Jackson, NH. With easy access to outdoor activities and a stunning golf course, it’s perfect for couples desiring an intimate escape with a blend of adventure and relaxation in a serene, historic inn.

Christmas Farm Inn & Spa

3 Blitzen Way, Jackson, NH
8 / 10 1,143 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $116 per night
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Christmas Farm Inn & Spa in Jackson, NH, offers a unique blend of historic charm and modern spa luxury. Set on 15 acres in the heart of the Mt. Washington Valley, it’s the perfect couples retreat for those seeking a romantic setting with the comforts of country inn lodging and state-of-the-art spa amenities.

Romantic Getaways in Hanover, NH

The Lyme Inn

1 Market St, Lyme, NH
9.9 / 10 301 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $186 per night
See available rooms

The Lyme Inn, nestled in the heart of Lyme, NH, and minutes from Dartmouth College, offers a perfect blend of historical elegance and contemporary luxury. Ideal for couples seeking a romantic retreat, it boasts individually decorated rooms and an award-winning restaurant with locally sourced cuisine, ensuring a memorable weekend getaway.

Hanover Inn Dartmouth

2 E Wheelock St, Hanover, NH
9 / 10 598 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $409 per night
See available rooms

Hanover Inn Dartmouth, founded in 1780, is located in the vibrant “Heart of Hanover” on the Dartmouth College campus. This world-class hotel provides luxurious accommodations and modern conveniences, perfect for a romantic getaway. Couples can enjoy fine dining and access to an extensive health club, making it an idyllic couples retreat.

Six South St Hotel

6 South St, Hanover, NH
9 / 10 375 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $289 per night
See available rooms

Six South St Hotel in downtown Hanover, NH, offers sophisticated and comfortable accommodations after its 2022 renovation. Just steps from Dartmouth College and local attractions, it’s perfect for a romantic getaway with renovated guest rooms, a cozy lobby fireplace, and modern amenities like high-speed WiFi and Nespresso® machines, promising a luxurious couples retreat.

Romantic Getaways in Lincoln, NH

InnSeason Resorts Pollard Brook

33 Brookline Rd On the Kancamagus Highway, Lincoln, NH
9 / 10 1,669 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $199 per night
See available rooms

InnSeason Resorts Pollard Brook in Lincoln, NH, offers a home away from home with added luxury. Providing rooms with kitchenettes, a pool, and complimentary wifi, this resort is perfect for couples desiring a romantic escape. With proximity to local dining and attractions like Loon Mountain, it’s an ideal base for exploring the best of Lincoln.

RiverWalk Resort at Loon Mountain

22 South Mountain Drive, Lincoln, NH
8 / 10 674 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $219 per night
See available rooms

RiverWalk Resort at Loon Mountain stands as a premier destination in Lincoln, NH, for couples looking for a romantic retreat. This resort offers direct access to the slopes, luxurious spa services, and fine dining, making it the ideal mountain getaway for those wanting to combine adventure with relaxation in a spectacular mountain setting.

Woodwards White Mountain Resort, BW Signature Collection

527 US Route 3, Lincoln, NH
7 / 10 840 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $109 per night
See available rooms

Woodwards White Mountain Resort, BW Signature Collection in Lincoln, NH, offers a unique hotel experience with its stylish and modern accommodations. Perfect for couples seeking a romantic getaway, this resort combines historic charm with modern amenities, ensuring a stay of outstanding value amidst the scenic beauty of the White Mountains.

Romantic Getaways in Meredith, NH

Nutmeg Inn

80 Pease Rd, Meredith, NH
9.9 / 10 304 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $179 per night
See available rooms

Nutmeg Inn, nestled in the heart of the New Hampshire Lakes Region, provides a charming escape near Lake Winnipesaukee. This historic B&B, dating back to 1763, invites couples to relax by the fire, enjoy a game of billiards, or swim in the saltwater pool. Warm hospitality and hearty breakfasts make it an ideal base for a romantic getaway.

Bay Point at Mill Falls

1 Nh Route 25, Meredith, NH
9 / 10 163 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $320 per night
See available rooms

Bay Point at Mill Falls offers a lakeside haven on Lake Winnipesaukee with rich mahogany accents and plush bedding. Balcony rooms provide stunning views, making it perfect for a romantic retreat. Dine at Lago Costa Cucina for Italian cuisine with sunset views, enhancing the romantic atmosphere for couples seeking a luxurious getaway.

Church Landing at Mill Falls

281 Daniel Webster Hwy, Meredith, NH
9 / 10 739 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $261 per night
See available rooms

Church Landing at Mill Falls offers an idyllic retreat on Lake Winnipesaukee’s shores, surrounded by lush gardens. This luxurious inn boasts private lakefront balconies, cozy fireplaces, and plush bedding, perfect for a romantic getaway. Enjoy the sandy beach, indoor/outdoor pool, and dine at the Lakehouse Grille for an unforgettable couples retreat.

Other Romantic Getaways in New Hampshire

The Centennial Hotel

96 Pleasant Street, Concord, NH
9 / 10 442 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $139 per night
See available rooms

The Centennial Hotel in Concord, NH, marries Victorian elegance with contemporary flair. This historic hotel, built in 1852, offers a unique romantic retreat with its charming decor, modern conveniences, and attentive service, inviting couples to experience a piece of history while enjoying the comforts of today.

The Common Man Inn & Spa

231 Main St, Plymouth, NH
9 / 10 420 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $185 per night
See available rooms

The Common Man Inn & Spa offers cozy accommodations with a touch of luxury, featuring rooms with fireplaces and jacuzzis. This inn, complete with an on-site restaurant and spa, is the ideal setting for a romantic weekend, offering relaxation and dining in one location, catering to couples seeking a blend of comfort and pampering.

The Hotel Concord

11 South Main Street, Concord, NH
9 / 10 99 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $214 per night
See available rooms

The Hotel Concord presents a blend of classic elegance and contemporary amenities in the heart of New Hampshire. This boutique hotel, with its refined accommodations and strategic location, serves as a perfect base for couples desiring a sophisticated urban retreat, combining the charm of Main Street with the allure of modern living.

Cheap hotels for romantic getaway in New Hampshire

Omni Mount Washington Resort

310 Mount Washington Hotel Rd, Bretton Woods, NH
9 / 10 4,896 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $212 per night
See available rooms

Omni Mount Washington Resort in Bretton Woods, NH, provides a luxurious mountain escape with spectacular views, two golf courses, and a full-service spa. Couples can relish in refined accommodations, award-winning dining, and an array of activities including skiing and zip lining, making it the ultimate romantic retreat in New England’s largest ski area.

The Norwich Inn

325 Main St, Norwich, VT
9 / 10 529 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $199 per night
See available rooms

The Norwich Inn, near the Vermont-New Hampshire border and just a mile from Dartmouth College, offers a historic retreat with Victorian charm. Enjoy proximity to top attractions like King Arthur Flour, alongside modern amenities including free Wi-Fi and an exercise room. Ideal for couples seeking a romantic getaway with a taste of New England’s history and culinary delights.

Whitney’s Inn

357 Black Mountain Rd, Jackson, NH
9 / 10 306 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $109 per night
See available rooms

Whitney’s Inn at the base of Black Mountain Ski Resort offers a quintessential New England charm. With options ranging from traditional guestrooms to two-bedroom cottages with fireplaces, it’s perfect for couples looking for a romantic escape near Jackson Village, Storyland, and White Mountain National Forest.

Romantic Getaways in New Hampshire with hot tub

Snowflake Inn

95 Main Street, Jackson, NH
9 / 10 677 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $189 per night
See available rooms

Snowflake Inn in Jackson, NH, creates a romantic ambiance with its king suites, equipped with private Jacuzzi tub, Kohler double showers, and fireplaces. This serene getaway offers a tropical indoor spa with a waterfall, perfect for relaxation. Couples can enjoy modern amenities and outdoor activities, making it an ideal romantic retreat amidst the picturesque landscapes of New Hampshire.

Sugar Hill Inn

116 Route 117, Sugar Hill, NH
9 / 10 83 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $138 per night
See available rooms

Sugar Hill Inn, nestled in New Hampshire’s White Mountains, offers an idyllic romantic getaway. Each elegantly appointed room, adorned with antique furnishings and luxurious linens, provides a private hot tub and breathtaking mountain views. The inn provides a perfect balance of serene relaxation and outdoor adventure, ensuring a memorable romantic escape for every couple.

The Manor on Golden Pond

31 Manor Dr, Holderness, NH
8 / 10 330 Reviews
Top Rated!
Perfect choice for couples
Great value for money!
Price from: $500 per night
See available rooms

The Manor on Golden Pond in Holderness, NH, stands as a pinnacle of romance, offering luxurious accommodations with hot tub in room. Perfect for couples, this hotel provides a blend of outdoor activities such as hiking, horseback riding, and skiing. Enjoy gourmet breakfasts, an outdoor pool, and afternoon tea with an extensive wine list, making it an ideal romantic getaway.

Google reviews for Romantic Getaways in New Hampshire

Ash Street Inn
4.9
Based on 59 reviews
powered by Google
DanaDana
03:14 02 Jan 24
Our stay here was definitely an auspicious start to the New Year. We wish to add our voices to the chorus of guests who have enjoyed a perfectly harmonious time at this wonderful Inn.Challenges and obstacles are inescapable in the 'outside' world. Yet Margit and Rob have the extraordinary capacity to create an environment that is finely tuned and supportive in all ways, welcoming, warm, bright and delicious (breakfast :-). May it be a peaceful and joyful year for the Inn and all future guests!
Cara QuinonesCara Quinones
15:14 30 Dec 23
Margit and Rob were amazing hosts. The Inn is beautiful, clean, welcoming and the perfect getaway for any couple. It was our first time there but definitely will not be the last !
Jessica DJessica D
23:48 08 Oct 23
Outstanding! We loved this cozy and welcoming bed and breakfast. Margit and Rob were delightful and kind. They always had recommendations for sightseeing and the breakfast and treats were delicious. It was SO nice to unwind and decompress for a weekend. We can't wait to come back.
C MaskC Mask
00:41 03 Oct 23
This was by far the best bed and breakfast I’ve stayed at. Owners very welcoming and home warm and inviting. Clean room with all amenities. The prepared morning breakfast was a special treat. Well done Ash Inn!
Johnna StephensonJohnna Stephenson
00:52 02 Oct 23
Excellent! Margit and Robert were the perfect host! Rooms were clean, beds were comfortable with soft, crisp sheets. Breakfast was delicious! Your choice of several options including scrumptious homemade granola and yogurt. Drinks and homemade treats were available day and night. Great location. Beautiful home that was cozy and comfortable. We hope to return and bring our friends. Thank you Margit and Robert for your lovely hospitality and kindness. We truly enjoyed our stay!
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Inn by the Bandstand
4.8
Based on 65 reviews
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Michele CrockerMichele Crocker
19:34 01 Nov 23
Worst accommodation experience- dirty toilet brush in the bathroom, stained paint, no working heating, car parking space only 4-5, no vanity, tea or coffee in the room. BWB bed WITHOUT breakfast paid $650 for one night, breakfast is charged extra so beware. Their website claims to be a B&B but it is a BWB! Poor experience.I read the owners response. Yes I am British and have lived in America for 22 years. Just to be clear, here is a photo of the Inn by the Bandstand website Check out the last line ": VOTED BEST BED AND BREAKFAST IN EXETER" Hmm bate and switch. Since then the owner has updated his website after I reported him to Expedia.
Anna WilkinsonAnna Wilkinson
14:12 10 Sep 23
We had our boutique micro wedding at Inn By the Bandstand and it couldn't have been more perfect! The setting is the epitome of old New England elegance with immaculate upkeep and beautiful attention to detail: fresh flowers adorn the inn and guestrooms (arranged onsite), and each room features breath-taking interior design with gorgeous oil paintings and antiques, as well as all the modern amenities you could ever need, and the outside patio has a perfectly cultivated garden (where we took many photos). We also catered the wedding reception at the onsite restaurant Ambrose. The food was absolutely spectacular in both taste and presentation thanks to the amazing Chef Stanley! And of course, the kind and wonderful Inn Owner, Jaime, was incredibly accommodating and went above and beyond at every trun (and is just a joy to be around as well!). Everyone who works here is kind and professional, and you couldn't ask for a more beautifully cultivated historic Inn. We plan to return for anniversaries!
Charlee GeislerCharlee Geisler
21:21 15 Aug 23
My husband and I enjoyed staying in the Adams Suite. The room was a bit over decorated for my taste with bits of vintage pieces spanning American Victorian to Asian. The room was immaculately cleaned each day, which we appreciated.Our biggest disappointment was that the restaurant was closed during our stay. When I booked, I specifically asked if breakfast was included. I was told no, but the in house restaurant could prepare a lovely breakfast as well as dinner. We were given no directions for an alternate restaurant in this tiny town, but left to eat at the Noodle house across the way. We paid the full price for our room, without any compensation for the inconvenience. I would not have stayed at this inn had I known in advance the restaurant would be available. I would have given a 3 star for service, if it weren't for Marcia's graciousness in offering to do a load of laundry for my husband when he asked where he could find a laundromat. His cloths were neatly folded and placed in our room. Thank you, Marcia.
Daryl BrowneDaryl Browne
18:22 02 Nov 22
This brief overnight stay was absolutely unforgettable. It was like a dream in which every corner you look opens up into evermore detail. The Inn fits somewhere between living history and boutique sleepover in your coolest collector friend's house. Just walking to your room, it is so easy to forget what century you're in, and imagine yourself crossing paths with a Victorian era hotel guest. Robin received us with warmth and a palpable, loving attention to detail. Jaime greeted us in the evening with a finger on the pulse of dining in downtown Exeter. As gluten-free vegans with a long list of don'ts, we were truly in Jaime's debt for making us feel at home both at the Inn and around the idyllic downtown. We will be back very soon, and will be getting gift certificates for friends and family to experience the Inn's ability to carry you back to the 1800's and make time stand still.
Betsy GBetsy G
15:22 08 Aug 22
I've stayed at B&Bs and Inns all over the country. This is hands-down my all-time favorite! The owners/chef/staff are so genuinely caring and want nothing more than to provide comfort and luxury. The Inn itself is a masterpiece of modern luxury blended with the aesthetic of the architecture and era it was built. And they even have a Nespresso machine in the butler's pantry for guest enjoyment! We have one at home. Best coffee on the planet! I stayed to do my husband's company accounting in peace and quiet. I'll come back as often as possible.
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Real videos of weekend getaway for couples in New Hampshire

More Romantic Getaways in New Hampshire

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FAQs about romantic getaways in New Hampshire

What is the price range for hotels during a romantic getaway in New Hampshire?

The price range for hotels in New Hampshire can vary significantly based on location, amenities, and time of year. For a romantic getaway, budget options start around $100 per night for basic accommodations, while mid-range hotels and inns average between $150 to $250, offering more amenities like onsite dining and picturesque views. Luxury resorts and boutique hotels, especially in sought-after areas like the White Mountains or lakeside properties, can range from $300 to over $500 per night, providing premium features such as spa services, fine dining, and private experiences tailored for couples.

When is the best time to visit New Hampshire for a romantic getaway?

The best time to visit New Hampshire for a romantic getaway largely depends on the couple’s interests and desired experiences. Autumn is a popular choice for its stunning foliage, cooler temperatures, and outdoor activities like hiking and apple picking, making it ideal from late September to early November. Winter, from December to February, is perfect for couples who enjoy skiing, snowboarding, or cozying up in mountain retreats. Spring and summer offer beautiful blooms and warm weather, ideal for exploring lakes, beaches, and outdoor dining from May through August. Each season offers unique attractions, ensuring a memorable experience whenever you choose to visit.

Are there romantic getaway packages available in New Hampshire, and what do they typically include?

Yes, many hotels and resorts in New Hampshire offer romantic getaway packages designed to enhance the experience for couples. These packages often include accommodations in premium rooms or suites with special amenities like champagne on arrival, chocolates, and late check-out options. Additionally, they may offer vouchers for romantic dinners, couples massages, or discounts on local attractions such as private boat tours, wine tastings, or scenic drives. Prices and inclusions vary widely, so it’s advisable to explore options and book in advance to secure the best deals and ensure availability of these special touches that make a romantic getaway truly unforgettable.

How to book a hotel for a romantic getaway in New Hampshire?

Our top picks for the best hotels for a romantic getaway in New Hampshire include room specifics, hotel ratings, location, and a brief description. After picking a hotel, click ‘See available rooms‘ to be redirected to our partner’s site. Indicate your dates to check hotel availability. The website will then compare prices from various platforms to help you find the best rate. After being redirected, fill in the rest of the necessary information about your stay. Note, some hotels allow payment upon arrival, while others require upfront payment, usually with a free cancellation option.

Disclaimer!

On our site we provide a list hotels with Jacuzzi or hot tub in room.
But, not all rooms in these hotels are equipped with Jacuzzi or hot tub. Before you make a reservation, make sure you chose the right room that you wanted!
For example, if you want room with these amenities, you need to select room with jetted tub, hot tub, jacuzzi or whirlpool on booking page (see image). Also, you can visually check in gallery if the room has any of these amenities inside.

** On TubHotels.com, the term "Jacuzzi" is employed in a general context to denote any upscale jetted or whirlpool bathtub, and not specifically to indicate products branded by Jacuzzi®. Our descriptions of hotel accommodations are based on our interpretation of information received from travel agencies, and we do not assert with certainty that the accommodations feature a Jacuzzi® brand tub or another brand. Given that the availability of hotel rooms and suites with Jacuzzi® tubs or hot tubs can vary, we advise guests to verify the specific type of spa tub included in their booking with the travel agency managing their reservation.